Privacy Policy

Introduction

Welcome to PDCycles! We are a community bicycle shop located in Ermelo, Mpumalanga, South Africa. We sell bicycles, clothing, and accessories. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our services. By using our website, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you provide to us voluntarily, such as:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: Username, password, and other account details.
  • Payment Information: Credit card details and billing information.

Non-Personal Information

We may also collect non-personal information automatically when you visit our website, such as:

  • Usage Data: Pages viewed, time spent on the site, and other analytical data.
  • Device Information: IP address, browser type, operating system, and device type.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies.

How We Use Your Information

We use the collected information for various purposes, including:

  • Providing Services: To process your orders, manage your account, and provide customer support.
  • Communication: To send you updates, newsletters, and promotional materials.
  • Improvement: To improve our website, products, and services based on user feedback and usage patterns.
  • Legal Obligations: To comply with legal requirements and protect our legal rights.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist us in operating our website, conducting our business, or serving our users.
  • Legal Compliance: We may disclose your information if required by law or in response to legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Security of Your Information

We implement a variety of security measures to protect your personal information. These measures include encryption, secure servers, and access controls. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

Your Rights

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information.
  • Objection: Object to the processing of your personal information.
  • Restriction: Request restriction of the processing of your personal information.
  • Data Portability: Request the transfer of your personal information to another party.

To exercise these rights, please contact us using the contact information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

PDCycles Address: Game Centre, Ermelo, 2351, Ermelo, Mpumalanga, South Africa Email: store@pdcycles.co.za Phone: 072 2139292


By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting PDCycles with your personal information.

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